It doesn’t matter if you’re a worker or someone who is responsible for workers, you must identify and manage work health and safety risks including the exposure to COVID-19. Businesses should also plan to respond to cases of COVID-19 at work in line with advice provided by Queensland Health www.health.gov.au.
COVID-19 can spread from person to person in a
similar way to the flu:
- from close contact with an infected person
- from touching objects or surfaces contaminated by the sneeze or cough of
an infected person and then touching your eyes, nose or mouth.
COVID-19 can cause symptoms similar to the flu, including fever, cough, sore throat, tiredness or shortness of breath. It is important to remember, we are also entering flu season, so this means people who become ill with respiratory symptoms at work are likely to be suffering from a cold, the flu or other respiratory illness and may not have COVID-19.
Preventing the spread of infection at work
Simple hygiene practices, similar to those used to
protect against the flu, can help prevent the spread of COVID-19 and other
respiratory infections.
For workers – remember you have a duty of care to
yourself and to others in the workplace. Here are 5 things you should do:
- Wash your hands frequently with soap and water or use an alcohol-based hand sanitiser.
- Cover your nose and mouth with a tissue or flexed elbow when coughing or sneezing, dispose of tissues immediately after use and wash your hands or apply hand sanitiser.
- Avoid close contact with anyone who has cold or flu-like symptoms.
- Stay home if you are unwell.
- Now is time to ensure you eat healthy, continue to exercise and avoid excessive alcohol consumption which may reduce your immune system.
For employers – your duty is to ensure health and safety to your workers and others in the workplace, so far as reasonably practicable. Here are 5 reasonably practical things all employers can do:
- Provide hand washing facilities and make sure these are kept clean, properly stocked and in good working order.
- Provide alcohol-based hand sanitiser, tissues and cleaning supplies.
- Promote good hygiene practices, e.g. display posters on hand washing and respiratory hygiene.
- Keep the workplace clean and hygienic.
- Regularly cleaning high-touch surfaces such as door handles, desks, tables and objects (e.g. telephones, keyboards) need to be wiped with disinfectant regularly to help prevent contamination.
- Spray offices spaces and rooms with anti-bacterial spray (e.g. Glen 20).
- Restrict or where possible, cancel travel plans. Visit the Smartraveller website before arranging business travel to destinations with cases of COVID-19.
- Encourage workers who are sick with respiratory illness to stay home until they are recovered.
- If someone becomes ill with respiratory symptoms at work, if possible, send them home and advise them to seek medical advice. If they are very unwell, go to a medical centre.
- In the short term try to isolate them by placing them in a room or an area away from others.
- Where possible provide flexible work arrangements and encourage workers to reduce their potential exposure by working from home.
If a worker is confirmed to have COVID-19, call
13HEALTH (13 43 25 84) for advice.
Inform co-workers about possible exposure to
COVID-19 but maintain confidentiality. Advise workers to seek immediate medical
advice if they develop symptoms or are concerned about their health.
For businesses where workers are at increased risk from contact with suspected or confirmed cases of COVID-19 (e.g. healthcare industry), additional infection prevention and control practices are required. Guidance for specific industries is available at www.health.gov.au.
Personal Protective Equipment
Surgical masks can help prevent the spread of disease from infected people to others but are not currently recommended for healthy members of the public to prevent COVID-19. Remember, PPE is an administrative control, like all hazards we should not rely on PPE to keep us safe. It is our last line of defence.
Working from home
Working from home is an excellent business continuity approach. It is important to remember, as an employer, if you endorse working from home, then the home becomes a workplace.
This is where it becomes complicated as you are not in control of your employees’ home. The best approach when discussing working from home with your staff is to identify the various health and safety hazards and risks that are in the home, similar to how you would in the regular workplace. This may include:
- Workstations – the computer, desk, phone and office chair set-up
- Lighting, noise, ventilation
- Stairs and Floor surfaces for potential slips, trips and falls
- Children or pets in the home
- Taking adequate rest breaks
- Electrical Safety – double adapters, power boards.
- Emergency preparedness and response – fire alarms, first-aid.
I always encourage you to ask your employee to complete a work from home plan and include a photo of the workspace (including the chair).
Here is a Working from home Plan template!
Consultation & Communication
Start the conversation tomorrow. We are all watching the news and seeing various information through social media. Much of this can be confusing or conflicting and maybe causing concern and increased stress for your employees.
I encourage you to hold pre-start meetings, conversations or staff meetings as soon as possible to brief your employees, that if COVID-19 starts spreading in your workplace anyone with even a mild cough or low-grade fever needs to stay at home. I also suggest you brief your contractors and customers about how you plan to operate the business in the coming weeks.
Most importantly, these
conversations need to cover:
- How the business will continue to operate – sales, services who is delivering them and when?
- What happens if you cannot work – what are the leave arrangements?
- Who is working from home and how they can be contacted.
- Plans for supplies – hygiene, as well as, your regular stock.
- Who is cleaning the workplace?
- Who do employees call if they have any concerns about their health or employment?
- Reporting injuries or illness if working from home, or they become ill at work.
- How you will continue to communicate with staff regarding any of the above points
- When the next meeting is to discuss changes to the plan or update the circumstances.
- Now is the time to get smart and start using the technology we have in our hands – face time, conference calls, zoom meetings and video conference calls. There is plenty of functionality on your phones to enable connection, collaboration and contact with employees, contractors and customers virtually to eliminate exposure.
If you need any advice or assistance with setting safe expectations for your business and your employees contact me here